Our Client Bill of Rights

We have chosen to serve our clients as our career and our profession. The needs and objectives of our clients are paramount and we treat all clients in a fair and ethical manner.

Embedded in this principle are two facts:

  • Each client has important rights concerning the decisions that are made
  • Each client has important responsibilities within our relationship

As a client you have a right to premier service:

  • To be treated as we would like to be treated.
  • To know that being our client is more than just a business arrangement, it is a long term relationship.
  • To trust that your financial professional is fully competent, knowledgeable and educated.
  • To trust that all information shared is confidential.
  • To have prompt and courteous responses to your questions and concerns as well as
    fair resolutions to any issues with your accounts.
  • To be fully informed about all costs associated with your account and about all
    strategic decisions regarding your accounts before implementation.
  • To be offered responsible financial strategies based on your stated goals, time horizon,
    risk tolerance and situation.
  • To be provided with any financial recommendation’s risks, timeliness and past performance.
  • To be advised of realistic expectations based on your financial situation.

As a client your responsibilities are:

  • To provide accurate information about your financial status, goals and risk tolerance.
  • To return phone calls and inquiries in a timely fashion.
  • To ask questions about recommendations, strategies, investment accounts and
    insurance product costs and fees.
  • To notify us immediately if there are any changes in your financial situation or personal life.